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Composer Favorites

Composer Favorites are reusable messages with preset settings and/or content. You can use Composer Favorites instead of recreating commonly used messages.

  • Quickly send time-sensitive messages.
  • Reduce campaign setup time.
  • Maintain quality control — Protect message content or settings that should not be altered — you can choose which step to start the new message from, and steps prior to that will not be accessible.

Composer Favorites are set per project, not for individual Airship users.

Creating Composer Favorites

You can create up to 100 Composer Favorites.

From your project dashboard:

  1. Select the plus icon () and select Message.
  2. Compose your message, making selections and filling in content.
  3. When you are ready to save the current state, select the star icon () in the header.
  4. Enter a name and description.
  5. Select the composer step to start from using the Favorite to create a new message. You cannot change this setting later.
     Important

    When creating a message using the Composer Favorite:

    • Any step prior to the starting point step selected here will not be accessible.
    • If you select immediate delivery (Send Now) for the Favorite and also select Audience or Content as the starting point step, the Delivery step will not be accessible.

  6. Select Save and exit.

Using Composer Favorites

You can access Composer Favorites from the Create menu or from Messages OverviewA view of all your project’s messages, with options for editing their settings, content, status, and more.. When you create a new message from a Favorite, any additions or changes apply to the new message only. They are not saved for the Favorite.

Access Favorites from the Create menu:

  1. Select the plus icon ().
  2. Under Recent Favorites, select from your three most recently created, modified, or used Favorites, or select View all and select a Favorite.
  3. Complete the remaining composer steps.

Access Favorites from Messages Overview:

  1. Select the Messages menu, then select Messages Overview.
  2. At the bottom of the left sidebar, select Manage Composer Favorites.
  3. Select Create message for a Favorite.
  4. Complete the remaining composer steps.

Managing Composer Favorites

To access all the Favorites in your project:

  1. Select the Messages menu, then select Messages Overview.
  2. At the bottom of the left sidebar, select Manage Composer Favorites.

Each Favorite is listed with its name, description, the date when it was last modified, and the username of the team member who performed the modification. The list is sorted by last modified date, with the latest date first.

A count of your current number of favorites is at the bottom right corner of the screen.

Options:

OptionBehaviorSteps
Edit the Audience, Content, and/or DeliveryYour changes are saved automatically as you edit. You will see "Favorite updated just now" in the bottom left corner of the screen. You can revert to the version when it last saved.Select the pencil icon () for a Favorite and make your changes. To revert, select the down arrow icon (), then Revert.
Edit the name, description, or starting pointYou must manually save your changes.Select the pencil icon () for a favorite, then select the down arrow icon (), then Save changes. Make your changes, then select Save and exit.
DuplicateA copy of the favorite is added your project. You can set its name, description, or starting point before or after saving.Select the pencil icon () for a favorite, then select the down arrow icon (), then Make a copy.... Edit the name, description, or starting point and/or select Save and exit.
DeleteThe Favorite is removed from your project immediately.Select the delete icon () for a Favorite.