Publish Template Design Changes

Use Publish to apply template design changes to Apple Wallet passes that have already been distributed. Changes apply to:

  • Images
  • Logo text
  • Colors
  • Back of pass fields
 Note

With the exception of logo text, any changes made to fields on the front of the pass will not be applied to currently distributed passes.

 Note

While Publish is not supported for Google Wallet, Google Wallet passes will automatically update with any changes made to class fields. How it works:

  • If a class value class.* is changed, all passes will be changed.
  • On Update Pass, only that pass is updated. Class values are not sent with the update object when updating passes, so there is no effect on other passes.

Any field preceded by class constitutes a class field. For a full list of class fields, please visit the Google Wallet documentation.

Update Passes

  1. Go to Templates.
  2. Click anywhere in a template’s row to see its expanded view. If you have only one template in the project, the initial view is expanded.
  3. Click Publish.
  4. Choose which passes to to update.
    • All passes: The number of passes that will be updated is noted in parentheses.
    • A specific segment: Choose a previously created segment, or click the link to create one now, which will open the Segment Builder. You will need to start these Publish steps again after saving a new segment.
  5. Choose when to update the passes, Now or At a Specific Date and Time. If sending At a Specific Date and Time, either choose a date from the calendar that appears after clicking the date field, or manually enter in YYYY-MM-DD format. Use the dropdown menus to make time selections.
    • The time zone is when the pass will be updated, not the passholder’s time zone.
    • Scheduled updates must be within 30 days of the current date.
  6. Click Confirm Publish to apply template changes.

You will be returned to the list of project templates. Click the Publish button again to see the status in the Schedule Updates or Published History table. You will receive an email once the syncing process has completed, and the status will update in the Published History table.

Scheduled Updates table

  • Scheduled to publish is the date and time when the template update process is scheduled to initialize.
  • Segment is either All Passes or the segment chosen for the update.

Published History table

  • Start is the date and time when the template update process was initialized.
  • End is the date and time when the template update process ended.
  • Status displays either In Progress, Completed, or Error.

Cancel a Scheduled Pass Update

  1. Go to Templates.
  2. Click anywhere in a template’s row to see its expanded view. If you have only one template in the project, the initial view is expanded.
  3. Click Publish.
  4. In the Scheduled Updates table, click for the update you want to cancel.