The Airship dashboard
Airship’s dashboard is our web interface at go.airship.com or go.airship.eu .
The dashboard is where you create and access projects, containers for the settings, certificates, reports, and other details related to your messages and mobile wallet passes.
The dashboard has two levels:
- A list of all your messaging and mobile wallet projects.
- An individual project after opening it from the list of all projects.
Almost everything you do with Airship happens inside a project, including creating messages and wallet pass templates.
Viewing and finding your projects
At the top level of the dashboard, tiles display each messaging and mobile wallet project. Messaging projects list their name, environment, and channels. Mobile wallet projects list their name and pass type.
If you have more than eight projects, up to four of your most recently accessed projects appear under Recent. Recent projects are not shown when sort, filter, or search are applied.
The default view is sorted by creation date, newest projects first. Select Name or Date Created to sort. Select again to toggle ascending/descending order. You can search for projects by complete or partial name.
Use filters to toggle views:
| Filter | Description |
|---|---|
| Owner/Team | Toggle between projects you own and projects you have non-owner access to. See Managing project access in Manage Messaging teams and access. All mobile wallet projects appear for Owner. |
| Live/Test | Toggle between projects by environment type. All mobile wallet projects appear for Live. |
| Channel | Select a channel configured for your account: Mobile apps, Web, SMS, Email, and Mobile wallet. After selecting Mobile apps you can filter again by platform. After selecting Mobile wallet you can further filter by pass type and company. |
Navigating individual projects
From the top-level dashboard, select a tile to open a project. The header shows the project name and the pass type name and icon. To switch between your six most recent projects, select the down arrow () next to the project name, then select from the list. A link to return to the top-level dashboard is at the bottom of the list. You can also select the Airship logo in the header to return to the top-level dashboard.
Mobile wallet project menus:
| Menu | Description |
|---|---|
| Templates | The basis of the graphic interface of the mobile wallet template editor, and they control the layout of fields |
| Reports | Analysis of each template |
| Triggers | Display content based on location or date |
| Segments | Update passes based on user tags |
| Settings | Manage the project's details, barcode, certificates, and Associated App IDs, and access its API key and secret |
Counts are provided for the following:
| Count | Description |
|---|---|
| Passes Created | The pass has been created but has not yet been added or deleted. Apple Wallet passes only. |
| Passes Installed | The pass has been installed by the end user and has not been removed or deleted. |
| Passes Removed | The pass has been removed by the end user and not deleted. Deleted passes are removed from the mobile wallet platform but remain on the end user's device. Only end users can remove the pass. If a pass has been deleted, you will not have the ability to send any updates to the pass. |
Pass counts reflect the current count of passes rather than net pass activity. For example, if a user adds a pass, then removes the same pass, then adds the pass again, the Passes Installed count increases by one, while the Passes Removed count stays constant.
The Passes Installed count may exceed the Passes Created count due to families operating a shared iCloud account or individuals backing up their phones and/or upgrading their phones. The same pass can be copied across multiple devices, each counting as a separate installation. The most common case is transferring data from an old iPhone to a new one. Wallet passes will automatically be added to the new iPhone after the data transfer, resulting in a copy of the pass on both the new and old phones. When the old phone is discarded (turned off), no events from Apple will remove or delete the pass from the inactive old phone, thus Airship will keep old devices’ passes in the installed state.
Templates Summary lists each template in the project and its ID, platform, and pass counts. Select the pencil icon () to edit the template design. Select the duplicate icon () to duplicate the template. Select a template name or the report icon () to open its Template Report.
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