Delete a Message, Journey, or A/B Test
Delete messages, journeys, and A/B tests from your project.
Delete a Message or A/B Test
- Deleting an automation also cancels its undelivered messages.
- A recurring message cannot be deleted unless its End Date has passed or you first cancel it.
- Only draft in-app automation messages can be deleted. Once an In-App Automation has been started it cannot be deleted.
- Sent A/B tests and messages cannot be deleted.
- Go to Messages » Messages Overview.
- Click for each message or A/B test you want to delete.
Delete a Message in a Journey
Do not edit a journey that has a control group. See: Journey Control Groups.
- You cannot delete the first message in a journey, you can only edit it.
- Go to Messages » Messages Overview.
- Hover over the journey you want to edit and click .
- Click for the message you want to delete, and select Delete Message.
- Click Publish changes to apply the changes to a journey that is already in progress.
Delete a Journey
- Deleting a started journey also cancels its undelivered messages.
You can delete a draft journey directly from Messages OverviewA view of all your project’s messages, journeys, and A/B tests, with options for editing their settings, content, status, and more. :
- Go to Messages » Messages Overview.
- Hover over a draft journey and click .
You can delete a draft or started journey from the Journey ManagerA preview of the messages in a journey, with options for editing and testing, and for running experiments. :
- Go to Messages » Messages Overview.
- Hover over a journey and click .
- Click Exit and select Delete.
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