When you create an Airship account, we create two linked accounts for you:
|Company||Contains your projects and is controlled by a single User account|
|User||The Owner of the Company account|
By default, a Company account has a single Owner. Every Airship user is the Owner of their own Company account.
Adding or changing a Company account Owner
Contact Airship Support with your request and include:
|Request type||Content||Support handling|
|Owner change||The current Owner’s email address and the new Owner's Airship username, email address, and first and last names||Support will deactivate the current owner's account. Transferring ownership is generally completed within five business days.>|
|Additional Owner||The new Owner's Airship username, email address, and first and last names||Adding owners is generally completed within five business days.|
Changing your Airship plan
Non-enterprise customers can change their Airship messaging plan and add-ons at any time. Some add-ons available for a 30-day trial require contacting Airship. Compare plans in the Features packages reference. Enterprise customers, contact Airship Sales with any change requests.
Additions and upgrades are effective immediately. Canceled add-ons remain available until the end of your current billing cycle.
- Select the account menu icon () in the dashboard header, then select Account Info. Your products are listed under Plan & Payment Details. If you are enrolled in a trial, it will be listed under Additional Products.
- Select Upgrade or Manage.
- Select from available options to complete your plan change.