View usage and manage payment

Viewing monthly billing counts

View the counts that contribute to your monthly messaging billing totals. Counts are for your top 20 projects over the last 12 months. Count values vary per contract and may refer to addressable users, contacts, impressions, or another value. Please refer to your contract. For additional information, see Billing terms definitions for the Airship Service.

1. Select the account menu icon () in the dashboard header, then select Account Info.
2. See Monthly Billing Quantity for the total billing quantity per month, followed by counts per channel or app platform.

   Non-enterprise customers also have Addressable Users counts for the current month and the previous month. See the Addressable Users section in the Billing reference for the calculation method.

To see usage per project, select a month and year. Select Download CSV to export the data for all projects over the last twelve months.

Viewing impressions usage

Company Owners and project Administrators can view the counts of SceneA single or multi-screen in-app experience cached on users’ devices and displayed when users meet certain conditions in your app or website, such as viewing a particular screen or when a Custom Event occurs. They can be presented in fullscreen, modal, or embedded format using the default swipe/click mode or as a Story. Scenes can also contain survey questions. and Embedded ContentAn alternative Scene format that can be displayed on any app or web screen in a view defined by an app developer. It can also be presented in Story format. ImpressionsA metric used to quantify an on-screen display of content delivered by the Airship SDK and displayed in your app. In marketing, it is also known as an ad view. that contribute to your billing totals. For additional information, see Impression and Embedded Content Impression in the Billing reference.

1. Select the account menu icon () in the dashboard header, then select Account Info.
2. Under the Impressions usage, see the interval bar chart and trend line representing counts per week for the current project and contract period over the last 30 days.

   If you have access to multiple companies, select the company you want to view usage for. For contracts that define a minimum number of billable impressions, that value is displayed as the Annual or Monthly commit.

You can filter the viewable data by:

• Contract period
• Daily, weekly, or monthly intervals
• Date range — The date range is an inclusive look back. For example, if viewing usage ending on December 14th, the counts include usage that occurred on December 14th.

Graph data:

Viewing Feature Flag and Scene Rollout usage

View the counts of Feature FlagsA toggle for controlling the availability of content or functionality in your app or website. A flag’s Configurations determine the audience, schedule, and property values to apply when the flag is enabled. Flag properties enable making immediate code updates, bypassing the need for traditional code changes and release processes. and Scene RolloutsA method of limiting a Scene’s total or targeted audience by setting an adjustable percentage. that contribute to your billing totals. For additional information, see Daily and Peak Daily Active Flags in the Billing reference.

Company Owners and project Administrators can view usage:

1. Select the account menu icon () in the dashboard header, then select Account Info.
2. Under Feature Flag and Scene Rollout usage, see the interval bar chart representing counts per week for the current project and contract period over the last 30 days. Hover over a date to see total and individual counts for flags and rollouts.

   If you have access to multiple companies, select the company you want to view usage for. For contracts that define a minimum number of billable flags and rollouts, that value is displayed as the Annual or Monthly commit.

You can filter the viewable data by:

• Contract period
• Daily, weekly, or monthly intervals
• Date range — The date range is an inclusive look back. For example, if viewing usage ending on December 14th, the counts include usage that occurred on December 14th.

Updating payment information

For enterprise accounts:

1. Select the account menu icon () in the dashboard header, then select Billing.
2. Follow the onscreen steps to update your payment information.

For non-enterprise accounts:

1. Select the account menu icon () in the dashboard header, then select Account Info. Your current credit card and billing amount are listed under Credit Card.
2. Under Credit Card, select Update.
3. Follow the onscreen steps to update your payment information.

Viewing billing and payment history

Monthly billing and payment history is available for non-enterprise accounts.

1. Select the account menu icon () in the dashboard header, then select Account Info.
2. Select Payment History to view the plan name, amount, and payment status per billing period.
3. Select a billing period’s dates to view the invoice.