Manage Messaging teams and access

Team management

You add team members by sending an invitation to join a messaging project. Only Company account Owners and team members with Administrator permission can invite or remove other team members, change team member access levels, and grant project access.

Inviting team members

You can invite users to a project from the Team Access section of the project’s settings. There are two ways to get there:

1. From a project, go to Settings, then select Manage for Team Access.

OR

1. Select the account menu icon () in the dashboard header, then select Team Management.
2. Under Share project, select the open icon () next to a project name.

Now you can create an invitation:

1. Enter an email address.
2. Select an access level.
3. Select Share project.

After sending an invitation, the Team Access page lists the invited user as pending. If they decline the invitation, the user is removed from the project’s member list. Invitations expire 24 hours after they are sent.

Accepting or declining team invitations

If you are invited to a messaging project team but do not yet have an Airship account, you will receive an email asking you to activate a new account. After activating the account and setting up your password and Multi-Factor Authentication (MFA):

1. Select the account menu icon () in the dashboard header, then select Team Management.
2. Select Accept in the Project invitations list.

If you already have an Airship account, you will receive an email asking you to accept access in Team Management in your account. You can either follow the link in the email to go directly to Team Management or follow the above steps.

You have 24 hours to accept an invitation after it is sent. If you select Decline for an invitation, the invitation is deleted.

Removing team members

To delete a team invitation, change the user’s project access level to Remove Access.

Managing project access

To share access to a project, follow the same steps as sending a team invitation.

To revoke access for a team member, change their access level to Remove Access.

To remove yourself from a project team:

1. Select the account menu icon () in the dashboard header, then select Team Management.
2. In the Accepted invitations list, select Revoke access for a project.

Changing project access levels

You can change team member project access levels from the Team Access section of a project’s settings. There are two ways to get there:

1. From a project, go to Settings, then select Manage for Team Access.

OR

1. Select the account menu icon () in the dashboard header, then select Team Management.
2. Under Share project, select the open icon () next to a project name.

Now you can change access levels:

1. Select Edit next to a team member’s current access level.
2. Select a new access level.
3. Select Save.

Team activity log

View and download the log of team member activity across all projects over the last 90 days. All users can view their own activity. The account Owner or a team member with Administrator permission can see the activity of all users.

1. Select the account menu icon () in the dashboard header, then select Team Management.
2. Select Activity.

The log provides this information:

The default view is sorted by activity date and time, most recent first. Select a column header to sort.

You can filter the log by date and time range, project, and activity. To export the log, select Download CSV. The file will include the currently displayed record set, up to 3,000 records.

Access levels

Refer to this information when sending invitations or changing project access levels. For more about Owner, see Manage your Airship company account .

Permissions per access level: