AI-Generated Journeys

Instead of creating each JourneyA continuous user experience of connected Sequences, Scenes, and/or In-App Automations. component from scratch, let AI get you started! Prompts include the purpose of the Journey, the information you want to convey in your messages, message types, trigger, tone, language, and images. After completing the form, the Journey MapA visualization of messaging components that can be connected to create a continuous user experience. You can also create and edit from the map. displays all linked components. Your selected message types will be included in a SequenceA series of messages that is initiated by a trigger. Airship sends messages in the series based on your timing settings, and you can also set conditions that determine its audience and continuation. Sequences can be connected to each other and to other messaging components to create continuous user experiences in a Journey. and/or SceneA single or multi-screen in-app experience cached on users’ devices and displayed when users meet certain conditions in your app or website, such as viewing a particular screen or when a Custom Event occurs. They can be presented in fullscreen, modal, or embedded format using the default swipe/click mode or as a Story. Scenes can also contain survey questions..

In the Airship dashboard:

1. Go to Journeys.
2. Select the plus icon () in the map.
3. Configure each prompt.
4. Select Generate.

Next, edit each component and finalize your trigger, content, and other settings. Review the generated content before making any Journey component active.

You can create up to 100 AI-generated Journeys per project. Explicit content is excluded for all languages.

Requirements

AI generation for Journeys is included in all AXP plans. CEP plans require Orchestration. For other Airship plans, contact your account manager.

Documentation

• To get started, see Creating AI-generated Journeys in our Journeys documentation.
• Read about the Airship Security Measures .