Journey Testing

Journey Testing

Airship journeys now include testing features. Verify the appearance and behavior of your messages, as well as channel configuration, tag conditions, and conversion or cancellation events.

Testing can save time and give you confidence that your journeys will perform as intended. You can send a single message to a test audience, or test the full journey and generate performance and message reports based on your test audience.

Test a single message

You can send a test message at any time, right from the Manage screen for your journey.

  1. Click   for the message you want to test, and select Send Test Message.
  2. Enter at least one named user or Test GroupA preview group is an audience group you create for previewing personalized content in the dashboard. Wherever a personalization preview is available, you can select a preview group, and those users' attributes will appear for any handlebar references to attributes. You can enable any preview group as a test group so the users can receive test messages sent to the group. These messages appear as tests in Messages Overview. and select from the results.
  3. Click Send.

Test a journey

After configuring the journey with the minimum requirements to start it, follow these steps on the new Test screen. You will also see a Test changes button after editing a journey, and you will follow the same procedure.

  1. Enter at least one named user or Test GroupA preview group is an audience group you create for previewing personalized content in the dashboard. Wherever a personalization preview is available, you can select a preview group, and those users' attributes will appear for any handlebar references to attributes. You can enable any preview group as a test group so the users can receive test messages sent to the group. These messages appear as tests in Messages Overview. and select from the results.
     Tip

    • If you used tag conditions in your journey, make sure you know which users in your test audience have which tags.
    • If you personalized messages using attributes, assign the relevant attributes to your test audience.

  2. Specify the amount of time you want between delivery of each message in your test journey.
  3. Click Create test.
  4. Click Start test on the Test screen. You can repeat this step to restart the test.

Evaluate a journey test

After testing a journey, verify:

Documentation