Messages Overview is the first screen you see when you open a messaging project. You can return by going to Messages » Messages Overview or clicking your project name in the header.
Your messages and A/B tests are organized into various views you can select from the left side of the page.
|View||Available messages||Origin composer|
|All||All A/B tests and messages.||All composers|
|Ongoing||All messages.1||Automation and In-App Automation|
|Scheduled||A/B tests and messages with scheduled delivery.||Message, A/B Test|
|Drafts||A/B tests and messages that have not been sent, scheduled, or otherwise completed.||All composers|
|Tests||A/B tests and messages that have been designated as a test or sent to a Test Group A test group is a reusable audience group that can be used as a recipient for test messages. .||All composers.|
|Sent||A/B tests and messages that have already been sent.1||Message, A/B Test, In-App Automation|
|Archive||Messages that have been archived within Messages Overview.||All composers|
1 In-App Automation messages that have been Expired or Stopped for more than 14 days move from Ongoing to Sent.
To see only your A/B Tests, go to Messages » A/B Tests. Note that you can only archive in Messages Overview.
Each view displays messages and A/B tests in a table, last updated first, with headers:
- Name: The name entered when creating the message or A/B test. If there is no name, the field will show Untitled.
- Text: The message text.
- Channels: The channels selected for delivery.
- Audience: The audience selected for delivery.
- Delivery: Information varies per composer and delivery specification.
- Message Details: A summary of metrics and other data shown in the expanded view.
Most drafts are not fully populated. Data that is not yet specified is indicated with
At the end of each message row are icons for various actions available:
- = Duplicate
- = Delete
- = Edit
- = Archive
- / = Collapse/expand the detail view.
- = View report. For all messages, this opens a message report. For A/B tests, it opens the A/B test report; from there you can select a message variant to view its message report.
Open Automation and In-App Automation message reports to change the status of a message:
View Automation Limits
In the Ongoing view, your project's Automation Limits Automation limits control over-notification to users who repeatedly meet automation criteria, capping automated messages per device per given time interval, e.g., a maximum of 4 messages every 10 hours. and counts are displayed below the list of views. Click to manage automation limits.
Apply filters, show/hide test messages, and expand/collapse messages to customize your views. The changes you make to a view will be present the next time you return to that page.
Toggle Hide Tests to show/hide messages and A/B tests that were flagged as a test or sent to a test group. This option is not present in the Tests view.
Click Expand All Messages to see individual message or A/B test details. Click again to collapse.
Search For and Filter Messages
Airship stores your last 13 months' message and A/B test history. Narrow down your view by entering search terms and applying filters. To search, enter a complete or partial message or A/B test name or message text. Available filters:
Date: Click Date and select a predetermined range, or enter a custom range. Within a time frame, you can also select Last Updated, Delivery Date, and Creation Date filters. All dates and times are in UTC.
- All dates
- Today: Messages created since 12:00 a.m.
- Last 7 days
- Last 30 days
- Custom range: Click start and end dates on the calendar.
Trigger: In the Ongoing view, you can filter by Automation and In-App Automation trigger. Click Trigger and select the triggers you want to filter by.
The filters you apply are listed below the Search field. Click a filter to remove it, or click Clear All to remove them all at once.