1st Flight App Guide

Airship’s ready-to-use 1st Flight app lets you kick the tires (and honk the horn and try the turn signals) immediately. Install the app and send yourself some notifications. Sounds good? Let’s get you set up.

Create an account and set up the app

  1. Create an Airship account on go.airship.com or go.airship.eu. After you create your account, you will see the Welcome to Airship screen.

  2. Click Download 1st Flight, then enter your email address and click Get Magic Link. We’ll send you a magic link you can use to download the app.

  3. From your mobile device, check your email for our message, and tap the message’s link to download the app. Your device’s app store will open to the Airship app.

  4. Install and open the app.

  5. Tap Connect My App.

  6. Select your region (US or EU) and log in with your Airship username and password. Your Airship account is now associated with the 1st Flight app on your device.

  7. For iOS mobile devices, tap Enable Push then Allow to allow the device to receive push notifications. Push is automatically enabled for Android, so this screen will not appear for Android mobile devices.

You’re all set. Let’s send a push notification to your mobile device.

Send a push notification

Send a Push NotificationA message that can appear on any screen on a mobile device. Push notifications appear as banners. to your mobile device. We’ll try out a few features along the way too.

  1. Open the 1st Flight project from the DashboardThe Airship web interface located at go.airship.com or go.airship.eu. and click Create a message.

     Tip

    After sending your first message this screen will display your Messages OverviewA view of all your project’s messages, journeys, and A/B tests, with options for editing their settings, content, status, and more. , and you will click Create for new messages.

  2. Select All Users, then click Content in the header.

  3. Select Push Notification, then click Add content.

  4. Enter your message in the text field. You will see your message appear in the device preview.

  5. Select the Web Page message action, and enter a URL. We recommend http://bit.ly/IqT6zt. When your device receives the message and you tap the notification, its web browser will open the URL entered here.

  6. Enable the Title option and enter a title in the text field. Notice its position in the preview.

  7. Click Delivery in the header and select Send Now.

  8. Click Review & Send in the header, and review the appearance and content of your message. You can click through the images in the device preview.

  9. Click Send Message.

Your push notification should appear momentarily. Tap the message and the device’s browser should open the URL you entered when composing your message.

Want to send more messages? Our Message composer tutorial walks you through all the features and options.

Ready to integrate Airship with your own app? Start here: Create a Messaging Project.

Automate a push notification

After you’ve sent your first message, try setting up some automated messages. Airship’s AutomationA set of conditions that your audience must meet before they receive a message. features make it easy to send your audience relevant messages based things they do in your app, changes in their preferences, or changes in their location. Learn more in the Automation feature guide.

Automate a push notification using the Tag Change TriggerA trigger that initiates an automation or journey when a tag is added or removed from a device. :

  1. Follow the steps in the Automation Composer Tutorial, using these settings:
    • In the Setup step, select the Tag Change trigger, then enter a tag in the search field (e.g., heyo) and click Create tag.
    • In the Content step, select Push Notification as your content type.
  2. Set the tag on your channel ID so you can trigger the message:
    1. In the 1st Flight app, go to Settings » Tags.
    2. Tap New Tag.
    3. Enter the tag that you used when setting up your automation rule and tap Add. This simulates how you would assign tags to your audience as they use your app, and how you can take advantage of tags to send your audience messages.

Your push notification should appear momentarily.

Try In-App Automation

In-App Automation messages are cached in your app, helping you immediately respond to your audience’s behaviors with contextual messages. Using In-App Automation, you can even reach users who may have opted out of traditional push notifications.

Learn more in the In-App Automation feature guide.

Try In-App Automation using the App Open TriggerA trigger that causes an In-App Automation message to appear after your audience opens your app a specified number of times. :

  1. Follow the steps in the In-App Automation Composer Tutorial, using these settings:
    • In the Behavior step, select the App Open trigger and leave the value set to 1. This triggers your message the next time your audience opens the app.
  2. Close and open the 1st Flight app to see your message.

If you don’t see your message, make sure that the message is Active in Message Overview. After it is Active, reopen the app.

Create your first journey

JourneysA series of messages that is initiated by a single automation trigger. Airship sends messages in the series based on your timing settings, and you can also set conditions that determine the continuation of the series. are a quick and powerful way to encourage your audience to reach a goal with an automated series of messages. You might use a journey to encourage your audience to buy items that they left in their shopping cart, or count down to an upcoming event that they have tickets for.

You can set goals to end the journey when your audience achieves a desired result. For example, if you start a journey when your audience leaves items in their cart, you might end the journey when your audience completes a purchase. Learn more in the Journeys feature guide.

 Tip

To get started without having to create a journey from scratch, try a Journey TemplatePrefilled journeys you can use as starting points for common messaging scenarios: re-engagement and a welcome series. They are fully editable, and an onscreen tour leads you through the editing process. . Follow the steps in Use journey templates.

Set up a journey using the Tag Change TriggerA trigger that initiates an automation or journey when a tag is added or removed from a device. :

  1. Follow the steps in the Journey Composer Tutorial, using these settings:
    • In the Trigger step, select the Tag Change trigger, then enter a tag in the search field (e.g., heyo) and click Create tag.
  2. Set the tag on your channel ID so you can trigger the journey:
    1. In the 1st Flight app, go to Settings » Tags.
    2. Tap New Tag.
    3. Enter the tag that you used when setting up your journey and tap Add. This simulates how you would assign tags to your audience as they use your app, and how you can take advantage of tags to send your audience messages.

Your audience will receive messages in the journey according to the schedule and conditions you set. When your audience no longer meets the conditions to continue receiving messages, or achieves a goal of the journey (set in the Outcomes step), they stop receiving messages and their journey ends.

 Tip

You can test your journey now instead of waiting for scheduled messages. Send the journey to yourself as a Named UserA customer-provided identifier used for mapping multiple devices and channels to a particular user. :

  1. Associate a named user with your channel ID:
    1. In the 1st Flight app, go to Settings » Named User.
    2. Enter an ID (e.g., julia), then tap Add.
  2. Follow the steps to Test a journey. When you set up the Test Audience, enter the named user you set in the 1st Flight app.

Try the Message Center

Message Center is both a place in your app where you can display persistent rich messages, including HTML, video, etc., and a message type. Similar to email, Message Center represents both the medium (the in-app inbox) and the message type (the messages you send to the inbox).

Message Center messages support HTML messages with images and video, helping you keep your audience engaged with creative visuals. You might use the Message Center to send your audience coupons, or notify them of upcoming events, encouraging them to keep returning to your app and services.

See the Message Center tutorial to create an HTML Message Center message with images and video.

  • You can send Message Center messages from the Message, Automation, and Journey composers.
  • You can send a Message Center message by itself, or you can combine it with a push notification and/or in-app message. Interacting with the push notification or in-app message sends your audience to the Message Center.

Try the API

Familiarize yourself with our powerful Airship API.

You can use Postman to try a variety of push notifications using the Airship 1st Flight Postman Collection. After you install Postman, click the Run in Postman link below to automatically import our collection into your Postman account.

Run in Postman