SMS Delivery Report Error Codes

Error codes vary by vendor. Review the section below relevant to your message vendor to determine the meanings of error codes.

Sinch Error Codes

The following example shows one of many error_code values relevant for SMS delivery report events when the vendor property is CLX. Sinch is the provider formerly known as CLX. Please visit the Sinch error codes link in the note above to view the details on all error codes.

Some codes aren’t necessarily errors, and indicate that a message has not yet been delivered, most notably 400 (queued) and 401 (dispatched).

{
  "body": {
    "interaction_type": "delivery_report",
    "name": "dispatched",
    "properties": {
      "error_code": "401",
      "sender": 18587323362,
      "vendor": "CLX",
      "vendorDeliveryId": "ZLOiTjmZfV6r0-Eo"
    },
    "source": "API",
    "triggering_push": {
      "push_id": "7764f7bd-a206-4219-9933-a9bcb7dc9979"
    }
  },
  "device": {
    "channel": "73c29b53-a00a-4567-9ccd-1d726013699d",
    "delivery_address": "19712754475",
    "device_type": "SMS",
    "identifiers": {
      "sender": "18587323362"
    }
  },
  "id": "0f7d521f-dc6c-4530-9623-91fb8d370db5",
  "occurred": "2020-06-01T18:26:12.575Z",
  "offset": "1000032182771",
  "processed": "2020-06-01T18:26:13.558Z",
  "type": "CUSTOM"
}

Sinch MMS Result/Error Codes

The following error_code/report_code values are most common and relevant for MMS messages when delivery report’s vendor property is CLX. Sinch is the provider formerly known as CLX. Please visit the Sinch error codes link in the note above to view the details on all error codes.

Tyntec Error Codes

The following error_code values apply when the delivery report’s vendor property is TYNTEC.