SMS Delivery Report Error Codes
Delivery reports track the status of SMS messages from Airship’s third-party providers to your audience and may contain an error_code
to describe why your message was not delivered.
Error codes vary by vendor
. Review the section below relevant to your message vendor
to determine the meanings of error codes.
Sinch Error Codes
Error codes are emitted by the vendor. View the full Sinch error codes at https://developers.sinch.com/docs/sms/other/sms-other-http-basic/#error-specification .
The following example shows one of many error_code
values relevant for SMS delivery report events when the vendor
property is CLX
. Sinch is the provider formerly known as CLX. Please visit the Sinch error codes link in the note above to view the details on all error codes.
Some codes aren’t necessarily errors, and indicate that a message has not yet been delivered, most notably 400
(queued) and 401
(dispatched).
error_code
{
"body": {
"interaction_type": "delivery_report",
"name": "dispatched",
"properties": {
"error_code": "401",
"sender": 18587323362,
"vendor": "CLX",
"vendorDeliveryId": "ZLOiTjmZfV6r0-Eo"
},
"source": "API",
"triggering_push": {
"push_id": "7764f7bd-a206-4219-9933-a9bcb7dc9979"
}
},
"device": {
"channel": "73c29b53-a00a-4567-9ccd-1d726013699d",
"delivery_address": "19712754475",
"device_type": "SMS",
"identifiers": {
"sender": "18587323362"
}
},
"id": "0f7d521f-dc6c-4530-9623-91fb8d370db5",
"occurred": "2020-06-01T18:26:12.575Z",
"offset": "1000032182771",
"processed": "2020-06-01T18:26:13.558Z",
"type": "CUSTOM"
}
Sinch MMS Result/Error Codes
Error codes are emitted by the vendor. View the full Sinch error codes at https://developers.sinch.com/docs/mms/xml-service/appendix .
The following error_code
/report_code
values are most common and relevant for MMS messages when delivery report’s vendor
property is CLX
. Sinch is the provider formerly known as CLX. Please visit the Sinch error codes link in the note above to view the details on all error codes.
Code | Description |
---|---|
N101 | Message Sent |
N102 | Message Sent/Delivered |
E101 | Message Failed |
E102 | Message Sent/Expired, Sent/Rejected, Sent/Failed or, Sent/Not Supported |
Tyntec Error Codes
Error codes are emitted by the vendor. View the full Tyntec error codes at https://www.tyntec.com/docs/docs-center-sms-api-gsm-error-codes .
The following error_code
values apply when the delivery report’s vendor
property is TYNTEC
.
Error Code | Description |
---|---|
001 | Message was successfully delivered. |
002 | Message cannot be delivered. |
006 | Message expired, i.e., the message could not be delivered within the specified time span. |
010 | Message rejected, i.e., the message could not be delivered by our platform. |
011 | Message could not be delivered. Tyntec is in the process of resending. Please wait for one of the above final statuses. |
013 | Same as 010. |
020 | Same as 010. |
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