Customer.io

Customer.io  is a behavioral email platform that harnesses user activity and profile data to send targeted campaigns at scale. With the Airship Real-Time Data StreamingA service that delivers user-level events in real time to your backend or third-party systems using the Data Streaming API. and Customer.io integration, incorporate mobile engagement data into your Customer.io profiles and run email campaigns based on Airship events.

Customer.io Integration Requirements

This integration requires these accounts:

1. Customer.io
2. Airship — Must include both:
   • Messaging
   • Real-Time Data Streaming

Configuring the Customer.io Integration

You will need your Customer.io Site ID and API key, found in your Customer.io dashboard Integration settings .

In Airship:

1. Next to your project name, select the dropdown menu (), then Settings.
2. Under Project settings, select Real-Time Data Streaming.
3. Under Real-Time Data Streaming, select Customer.io.
4. Follow the onscreen instructions to configure the integration.

Once you’ve configured the integration, we’ll start sending events from this project to your Customer.io instance, and they will appear in your user activity stream.

The following example from the Customer.io dashboard shows an expanded custom event and open event.