Composer Favorites

• Quickly send time-sensitive messages.
• Reduce campaign setup time.
• Maintain quality control — Protect message content or settings that should not be altered — you can choose which step to start the new message from, and steps prior to that will not be accessible.

Create a Composer Favorite

You can create up to 70 Composer Favorites in the Message composer. A count is at the bottom of the list of all your favorites in Messages » Messages Overview » Manage Composer Favorites.

1. Click   and select Message.
2. Compose your message, making selections and filling in content.
3. Click   in the header.
4. Enter a name and description. The name will appear in the list of all your Composer Favorites.
5. Select the step that you want to start from when you use the Composer Favorite to send a new message.
    Important

   When composing a message based on a Composer Favorite:

   • Any step prior to the entry step selected here will not be accessible.

   • The Delivery step will not appear in the header if the Composer Favorite was configured for immediate delivery (Send Now) AND set to open to the Audience or Content step.

6. Click Save and exit.

Send a Message Using a Composer Favorite

When you create a new message from a Composer Favorite, any additions or changes to the message do not affect the Composer Favorite, they apply to the new message only. Your Composer Favorites are available to you from the Message composer and from your project’s configuration settings.

Message Composer

1. Click  .
2. Select from your three most recently used favorites, or click View All to see the full list.
3. Complete the remaining composer steps.

Project Settings

1. Go to Messages » Messages Overview.
2. Click Manage composer favorites at the bottom of the page.
3. Click Create Message for the Composer Favorite you want to use.
4. Complete the remaining composer steps.

Edit Composer Favorites

Changes are automatically saved as you edit a Composer Favorite. In the upper right corner of the screen you will see Saving… and then a status from the time of your last edit. You can also manually save your changes.

1. Go to Messages » Messages Overview.
2. Click Manage composer favorites at the bottom of the page.
3. Click   for the Composer Favorite you want to edit.
4. Edit the settings and/or content. If you need to cancel your changes, click   and select Revert.
5. (Optional) Click   and select Save changes.
6. Click Exit.

Copy Composer Favorites

1. Go to Messages » Messages Overview.
2. Click Manage composer favorites at the bottom of the page.
3. Click   for the Composer Favorite you want to copy.
4. Click   and select Make a copy….
5. Enter a name and description. The name will appear in the list of all your Composer Favorites.
6. Select the step that the Composer Favorite should open to when you use it to send a new message. You can select Audience, Content, or Delivery.
7. Click Save and exit.

Delete Composer Favorites

1. Go to Messages » Messages Overview.
2. Click Manage composer favorites at the bottom of the page.
3. Click   for the Composer Favorite you want to delete.