Manage your Airship company account
Change your company account owner or plan.
Account types
When you create an Airship account, we create two linked accounts for you:
| Account type | Description |
|---|---|
| Company | Contains your projects and is controlled by a single User account |
| User | The Owner of the Company account |
By default, a Company account has a single Owner. Every Airship user is the Owner of their own Company account.
Adding or changing a Company account Owner
Contact Airship Support with your request and include:
| Request type | Content | Support handling |
|---|---|---|
| Owner change | The current Owner’s email address and the new Owner's Airship username, email address, and first and last names | Support will deactivate the current owner's account. Transferring ownership is generally completed within five business days. |
| Additional Owner | The new Owner's Airship username, email address, and first and last names | Adding owners is generally completed within five business days. |
Changing your Airship plan
Non-enterprise customers can change their Airship messaging plan and add-ons at any time. Some add-ons available for a 30-day trial require contacting Airship. Compare plans in the Features packages reference. Enterprise customers, contact Airship Sales with any change requests.
Additions and upgrades are effective immediately. Canceled add-ons remain available until the end of your current billing cycle.
- Select the account menu icon () in the dashboard header, then select Usage and Plan. Plan states your current plan subscription. Additional Products lists add-ons and trials.
- Select the pencil icon () to make changes. Upgrades require entering a credit card if one is not currently stored for your account.