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Troubleshooting for the .NET Package

Common issues and solutions for Airship .NET library setup, initialization, and integration.

This troubleshooting guide will help you resolve common issues with the Airship .NET library.

Common Issues

Below are solutions to common issues you may encounter when integrating the Airship .NET library.

Installation Errors

If you encounter errors during installation:

  • Verify that you’re using a compatible version of .NET MAUI
  • Ensure the NuGet package is properly installed
  • Check that your iOS and Android projects are correctly configured

Initialization Errors

If you encounter errors during SDK initialization:

  • Verify your credentials in the Airship dashboard under Settings → APIs & Integrations → App Keys
  • Check that takeOff is called correctly in your app
  • Ensure both iOS and Android native modules are properly configured

Push Notifications Not Working

If push notifications are not being received:

  • Verify that push notifications are enabled for both iOS and Android
  • Check that APNs (iOS) and FCM (Android) are properly configured
  • Ensure the app has notification permissions